Terms & Conditions
Retention of Title. Goods supplied by Auld Lang Stone remain the property of Auld Lang Stone until payment has been received in full.
Returns. Many of the goods we sell and supply are reclaimed or salvaged (Troughs and millstones) and as such are individual items with character, they may contain defects (e.g. cracks, chips etc) It is important that you satisfy yourself that the condition, quality and function of the goods is suitable for the purpose and use required.
Items will only be considered for return if in the same condition, quality and quantity as first delivered.
Items will not be considered for return if they have been installed, used or altered in any way, shape or form.
The cost of returning items is at the buyer's expense.
In the case of new goods, full refund, excluding carriage costs, will be given subject to the goods being returned in unused and sound condition within 7 days.
No returns will be accepted after 7 days.
New goods which prove to be faulty in manufacture will be replaced subject to such goods being returned in the same condition as delivered.
The costs of returning goods will be at the buyer's expense.
Receipt and Inspection. Goods dispatched by Auld Lang Stone using a carrier, courier, post office or any other means must be inspected for damage within 3 days of receipt and any damage or shortage should be notified immediately to Auld Lang Stone by phone, confirmed by letter, email or fax.
Auld Lang Stone will not be responsible for damage reported after that period.
Carrier's delivery notes should be marked if damage to the packaging is obvious or if there is a short delivery in the number of packages. A copy of that note should be sent to Auld Lang Stone immediately.
Dimensions. All dimensions, areas, volumes or weights given are approximate. Dimensions used will be imperial or metric at Auld Lang Stone discretion.
Provenance. Wherever possible Auld Lang Stone will provide information regarding the age and history of reclaimed items but can give no guarantee as to the accuracy of this information and no reliance should be placed on this information.
Consequential Loss. Auld Lang Stone accepts no responsibility for any consequential loss or subsequent costs howsoever arising from the use of new or reclaimed materials supplied by Auld Lang Stone.
Times. All timings, schedules and delivery dates quoted or estimated are approximate.
Payment for goods must be made in full. Payment can be made by cheque, subject to clearance, credit and debit cards or cash.
Delivery will be to the UK mainland only.
Delivery is a kerb side delivery only at the buyers nominated address.
